Frequently Asked Questions

Shipping Info
  • How long does an order usually take to process for shipping?

  • Where do you ship to?

  • How much is shipping?

  • Where do you ship from?

  • I paid for expedited shipping. Why has not my order shipped yet?

Ordering Info
  • Is there a minimum order amount?

  • I do not have a business (or a business license), may I order?

  • Do you have a phone number?

  • I have just placed an order (and did not select the "pay now" option), how do I pay?

  • Can I change or cancel my order?

  • Which currency do you accept?

  • I have ordered a package 1440 pieces, but it contains only 1438 pieces?

Product Info
  • Do you have a printed catalogue?

  • Do you offer samples?

  • Are the crystal genuine Swarovski?

  • Does the crystal come in original package?

  • Is the product in stock?

  • What are the difference between Colour (Uncoated), Colour (Half Coated), Crystal (Ordinary Effects), Crystal (Special Effect), Crystal (Full Coated Effect), and Colour (Full Coated)?



 

Information and prices are subject to change without notice.
Copyright © 2006-2017 Allium Blue Co. All Rights Reserved.
Miyuki is the registered trademark of MIYUKI Co.,Ltd. Preciosa is the registered trademark of PRECIOSA, a.s.. Swarovski, Swarovski Elements, and Crystallized are the registered trademark of Swarovski AG. Trademarks are only used on this site to identify the products made by their respective manufacturers. We are not affiliated with any company of the products sold on our website.